MY EXPERIENCE RENEWING MY PASSPORT AT DFA ALI MALL

August 15, 2017

MY EXPERIENCE RENEWING MY PASSPORT AT DFA ALI MALL



WHAT YOU NEED TO DO BEFORE GOING TO THE DFA OFFICE:
THREE MONTHS BEFORE:

1. Create a valid email address.
2. Get an appointment online at passport.com.ph
3. Choose a date and fill up the application form.
4. Verify your appointment by clicking the link sent to your email address.
This is very important. If you don't verify your appointment and clicking the link, your appointment will be dropped.

DAYS BEFORE YOUR APPOINTMENT:

Prepare to bring the following:

a. the old, expired or expiring passport.
b. the printed application form
Download your application form from the link emailed to you, then print in A4 size paper. DO NOT SIGN THE APPLICATION FORM. The link will also include the printout of the date of your application. 
c. the printout of the date of your appointment
You will need to present this printout to gain entry to the DFA office on the date and time of your appointment.
d. the xerox copy of the data page (where your information and picture can be found) of your passport.


ON THE DAY OF THE APPOINTMENT:

Dress properly. No sleeveless shirt/blouse.


There are no instructions as to the dress code.
But the requirements for photo states there should be no sleeveless shirt/blouse.

The instructions can be found at the encoding section.



MY APPOINTMENT IS ON A SATURDAY AT 1:00 P.M AT DFA ALI MALL:

12:30 PM: Arrival at DFA Ali Mall. 
I presented my application form and printout of the date of my appointment. I was allowed to enter at once, even if my appointment is at 1:00 PM.
The line in the middle is where you enter and present the printout of your appointment


12:30 PM - 12:40 PM: Evaluation, Signing, Payment
Evaluation: The DFA personnel reviewed my application form to find out if it's complete. 
Signing: The DFA personnel verified my information and asked me to sign my application form. He also gives the receipt for presentation to the cashier for the payment of passport fee. 
Payment: I presented the receipt and paid 1,200 pesos. Only cash is accepted.
NOTE: If your appointment is on a Saturday, you pay 1,200 pesos rush processing fee. You cannot choose to pay the regular processing fee. 
There is a special window for senior citizens, persons with disabilities,
minor children and pregnant women.
This means they do not interfere with the regular line.


In case you forget to photocopy the data page of your passport,
there's a photocopy section and notary public available inside the DFA office.


12:40 PM - 1:10 PM: Lined up for Encoding
The waiting time is 30 minutes. There are only 3 of the 6 encoding counters open. I'm presuming it's because it's lunchtime. When 1:00 PM arrived, other counters opened.
This is the long line at encoding.

1:10 PM- 1:20 PM: Encoding

Encoding and Data Capture: Taking of passport photo, finger printing of thumb and index finger, checking of accuracy of data encoded, signing.

Average time for actual encoding is 4-5 minutes. 


The encoding section

There is also a special line at encoding for senior citizens, persons with disabilities, minor children and pregnant women.


1:20 PM - 1:30 PM Courier section

My tip: Have your new passport delivered by courier to save time and expense. Why?

1. The date indicated in your receipt is just a TENTATIVE DATE of release. So if you arrive on the date indicated, you cannot be sure that your passport is ready for release.
In my case, tentative date of release is after 7 working days.

The receipt showing tentative date of release.

They make you sign a waiver, which means they cannot commit to the release of your passport on time.


2. Date of release is limited to weekdays, 12:00 PM - 5:00 PM. 

3. The line at the releasing section is long.

4. Courier fee is only 150 pesos.


The courier section is beside the encoding section

1:30 PM: Departure from DFA

We were given this reminder after encoding.

_________________________________________________________________________


TENTATIVE DATE OF RELEASE IS JUNE 28, 2017
ACTUAL DELIVERY OF PASSPORT: JUNE 29,2017


MY PASSPORT ARRIVED ON TIME!!!

Check out my Post: Walk-In Passport Applications at the DFA: Is it Allowed?

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