MY STEP-BY-STEP GUIDE on How to get a FULL REFUND ONLINE on CANCELLED FLIGHTS of Cebu Pacific Airlines

March 17, 2020

MY STEP-BY-STEP GUIDE on 
How to get a FULL REFUND ONLINE 
on CANCELLED FLIGHTS 
of Cebu Pacific Airlines

I received this message on my email and my sms a few days ago ago that my flight to Fukuoka on March 27-29, 2020 was canceled.


Cebu Pacific gave 3 options:

1. Rebook up to 30 days from your original flight schedule.

2. Store the value of your booking in a full travel fund which you can use in future Cebu Pacific flights, valid up to 90 days.

3. Get a full refund.

First of all, I purchased this flight with getgo points and paid the taxes using my credit card. I did not pay travel tax together with my booking.

The getgo points I used is 18,600 points. I paid 5672.46 pesos via credit card. 



WHAT YOU NEED TO DO:

Log in to  your Cebu Pacific get go account at cebupacificair.com




Click the affected flight. 



This is what you'll see if you click on the affected flight. 




If you click refund as shown above, this is what you will see. 



Click "continue" for a full refund. 

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